Digital products purchased online from Copenhagen Leadership
Customers will receive a full refund or be allowed an exchange for products accessed online and purchased directly from Copenhagen Leadership, if returned within 5 days of purchase. Digital products which are downloadable, such as audiobooks, are not eligible for return.

To obtain an exchange, the customer will be required to supply their order confirmation to

Sale items (if applicable)
Only regular priced items may be refunded/exchanged. Unfortunately sale/free items cannot be refunded/exchanged.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at